Connect & Inspire Patients To Be Your Raving Fans!
I’ve just spent a couple of days at the Smile Reminder corporate office in Utah taking a deep dive into the power of the Smile Reminder program. The team and culture at Smile Reminder, lead by...
Social Media: An HR Opportunity & Challenge for Dentists (Video)
I had the opportunity to speak with Social Media Authority, Rita Zamora about my new article in The Progressive Dentist magazine titled Social Media: An HR Opportunity and Challenge for...
Your Social Media Presence Is Not Voluntary
While a Society of Human Resource (SHRM) survey reported that 68% of businesses are using social media, it’s most significant to realize one hundred percent of businesses are impacted by social...
Meet Me For Coffee at the Yankee Dental Congress
Join me for Coffee at the Yankee Dental Congress Systems alone don’t create success… People do. If you’re at the Yankee Dental Congress this Friday, please stop by. I’m looking forward to meeting...
3-Prong HR Strategy to Protect Your Practice – Part 3
3. Performance Appraisals: Practical: An opportunity to have a one-on-one discussion with an employee about what they are doing well & what they need to work on. Nothing changes...
3-Prong HR Strategy to Protect Your Practice – Part 2
2. Job Descriptions: Practical: When customized for each person and position, sets crystal clear expectations for job performance. Have employees review, update and sign each year. Legal...
3-Prong HR Strategy to Protect Your Practice – Part 1
With employee related lawsuits continuing to rise at an alarming rate, it is critical to shine a spotlight on your responsibilities as an employer and get your HR house in order. Lawsuits are often...
The REAL Sales Lesson from the Netflix “Debacle”
The REAL Sales Lesson from the Netflix “Debacle” November 15th, 2011 Here’s a summary of analysis of situation by Don Cooper, The Sales Heretic. Love this update on the old “Kodak...
Unleash Your “Inner Steve Jobs”
Steve Jobs and the Seven Rules of Success Great article from www.Entrepreneur.com BY CARMINE GALLO Love Carmine’s advice to unleash our “inner Steve Jobs” 1. Do what you love 2....
Top 20 Books to Drive Dental Practice Success
After speaking at the AADOM meeting in Nashville this month, I’ve received several requests for a list of books I recommend. Here is a list of my Top 20 books to drive your practice success: A...