I had the opportunity to speak with Social Media Authority, Rita Zamora about my new article in The Progressive Dentist magazine titled Social Media: An HR Opportunity and Challenge for Dentists. Here is the link to that video conversation with Rita on YouTube
Systems alone don’t create success… People do. If you’re at the Yankee Dental Congress this Friday, please stop by. I’m looking forward to meeting you and answering your HR questions. Managing and leading the team proactively will enable you to improve communication and avoid the drama that holding you back. Supporting and developing your human capital is my passion. Let’s talk about finding, hiring and retaining great team members. I’ll have my learning resources on hand too. Click here to preview The Hiring Process Simplified, The Practice Renewal System and The Leadership & Accountability System.
I’ll be in the Patterson Dental booth # 430 on Friday, January 27, 2012 at 11am
With employee related lawsuits continuing to rise at an alarming rate, it is critical to shine a spotlight on your responsibilities as an employer and get your HR house in order. Lawsuits are often more about perception than the truth. Commit to a proactive approach to HR compliance, rather than a reactive one and you will not only protect your practice assets, you’ll enjoy a practice that runs much more smoothly, effectively and happily.
1. Policy &Procedures Manual:
Practical: Management framework for your practice spelling out how you run your practice. A much-appreciated guide for the team to prevents misunderstandings.
Legal Protection: When done well, comprehensively and kept current, it is your best defense of your positions and your good faith attempt to stay on top of your legal responsibilities to your employees. Guided by an HR Professional, you will be aware of all state and federal requirements and your policies and procedures will be compliant. Don’t take chances copying someone else’s manual; the rules change according to number of employees, your state and your type of business.
After speaking at the AADOM meeting in Nashville this month, I’ve received several requests for a list of books I recommend. Here is a list of my Top 20 books to drive your practice success:
A Sense of Urgency by John Kotter
Delivery Happiness by Tony Hsieh
Drive by Daniel Pink
Emotional Intelligence 2.0 by Travis Bradberry, Jean Graeves
First, Break All The Rules by Marcus Buckingham
Fish! A Proven Way To Boost Morale and Improve Results by Stephen Lundin
Good to Great by Jim Collins
It’s Called Word For a Reason by Larry Winget
Leading Change by John Kotter
Louder Than Words by Bob Kelleher
Power Questions by Andrew Sobel and Jerold Panas
Predictably Irrational by Dan Ariely
The 7 Habits of Highly Effective People by Dr. Stephen R. Covey*
The Discipline of Market Leaders by Traeacy, Wierseman
The Five Dysfunctions Of A Team by Peter Lencioni
The Go-Getter by Peter Kyne
The Hundred Percenters by Michael Murphy
The Kindness Revolution by Ed Horrell
The Secrets of Six Figure Women by Barbara Stanny (this is for men too!)
Wooden – A Lifetime of Observations
*This has been on my reading list for over 20 years ~ and I’m not done with it yet!
Employee engagement may be the biggest buzzword in talent management today and yet it remains more elusive than ever. Studies show that only 29% of employees are truly engaged in the workplace. For a practice with six team members, that means you’ve only got the hearts and heads of 2 of those 6 team members. It’s no wonder that 70% of change initiatives fail and most managers suffer from what I call ‘Meeting Déjà vu.” If you’ve ever been in a team meeting and wondered to yourself, “didn’t we just have this meeting a few months ago… why are we here again?, you too are experiencing ‘Meeting Déjà vu.”