Are you one to hit the snooze button in the morning to capture just 10 more minutes of sleep? In 212 the extra degree, author s.l. parker challenges snooze addicts to set their alarms for 10 minutes earlier than usual. You still have the satisfaction of having hit the snooze and then the pillow .. but when you get up, you’ll have added 10 minutes to your day. Clever way to have your snooze and more time in your day.
Federal officials have announced that retaliation charges became the most common charge filed with the U.S. Equal Employment Opportunity Commission in fiscal 2010. Prudent employers will partner with an HR professional to properly prepare and document employee records. Check the testimonial page on my website www.ginnyhegarty.com to see what your colleagues are saying about these issues.
Just read a very provocative article by Jane Collins in the January issue of T+D (Training & Development) magazine, about knowledge transfer in the workplace. Dentists and Office Managers, how many times have you asked someone “How do you know that?” only to have them point to their head and say “It’s All Up Here?”
If you do not have your key systems fully documented, you don’t have key systems, you have key employees. When those key employees are out sick, on vacation, retired or if they opt out of your practice, you will be in a tough spot. If this is resonating with you, don’t wait another minute to start the conversation and the planning for how you will identify which key systems are not fully documented. I believe this is mission-critical and would strongly recommend that you set a schedule and a timeline along with identifying the teams who will be handling each key area of the practice. Remember, these documents should be active and kept up-to-date. This is not a once and done project.
“The single biggest problem in communication is the illusion that it has taken place.”
– George Bernard Shaw
I highly recommend that before you begin an important conversation with a colleague, take a few minutes to write down your comments and/or your questions. I’m willing to bet that as you begin to write you will change a few words, rethink a position or have a great new idea to add to your original thoughts. You’ll most likely choose your words more carefully too. You will also be much more in tune during the actual conversation since you are very well prepared. The end result will be a much improved interaction and a simpler path to the results you’re trying to achieve. Try it for yourself. It’s a solid candidate for a new best practice.
“Leaders don’t create followers, they create more leaders.” – Tom Peters