The issue of lateness is a hot topic in HR leadership and one that isn’t generational.
The good news is that people usually step up to what we expect of them and the lateness issue is no different. Meaning if we set high expectations for our team members they typically meet them.
The important thing is that you realize that as a practice leader this may be an uncomfortable conversation, but what you do that first time… that second time… can make all the difference.
Where to start?
Start with setting an intention.
Setting an intention for how you deal with lateness will generate more confidence. You’ll feel more confident knowing that when you address the issue appropriately you are really standing up for all of your team members. We all deserve to have each other’s backs. That’s what makes for a wonderful practice culture and that’s what leads us all to step up to our best selves.
Where do you go from there? Watch the video below for the full details.
About 10 years ago I saw a pattern developing around team meetings. One practice after another seemed to be having what I called “Team Meeting Déjà Vu.” The team and doctors would joke and say “Can’t we just shuffle last year’s meeting agendas and reuse them again this year? After all, it seems like we just keep revisiting the same problems, we never really solve anything. I’ll bet many of you can relate to that feeling.
To be clear, these were not mediocre or even average practice, they were highly successful practices like many of you, trying to figure out how to get to that next level of success. They were basically putting band-aids on problems, quick fixes that would last for a couple of weeks or months and then old habits would reemerge. This “déjà vu” or inability to come together to create long-term solutions creates roadblocks that will affect morale and profitability& hold you back.
This is the first of my Morning Huddle Videos for Dental Products Report. View the video for a few quick ideas to shake things up and avoid Team Meeting Deja Vu
