by Ginny | Dec 11, 2012 | Announcements, Communication, Innovation, Practice Leadership, Strategic Planning, Team Development
“If you’re going to work hard, you might as well be working hard at working less. The real measure of success is how free you are—financially, mentally, emotionally, and spiritually—to live life the way you want to live it.” -Great advice from T. Harv Eker
Did you know that studies show that 70% of the time businesses that struggle to meet their goals do so because they have a poor plan? Only 4% of the time does poor business performance correlate with economic conditions.
It’s a great time of year for a refresh, a new beginning. Make plans to begin your new year with a clear plan, a strategic plan in 10 Simple Steps: Here is a link to our strategic planning guide that will support you to bring your team onboard, engaged and inspired to make 2013 an outstanding year:
http://bit.ly/VBuHpv (https://ginnyhegarty.wpengine.com/resources.html)
by Ginny | Dec 5, 2012 | General, Practice Leadership, Strategic Planning, Team Development
In today’s competitive business climate, it makes great sense to step outside of the small sandbox that is your dental world and learn how to lead your team in Stepping Outside of the Box with inspiration from Corporate America.
Great idea from the Westin
I love businesses that think outside the box to engage clients and exceed expectations. The good news is that it’s really not that hard to set yourself apart. Take a look at the photo with this blog post from the Westin hotel. How great would it be to have workout shoes and clothes waiting for you at your hotel when you travel? No more squeezing your Nikes into your suitcase or worse, not being able to keep up with your exercise goals because you just can’t fit those Nikes into your carry on luggage.
If you like this idea, you’ll love my “Stepping Outside the Box” presentation on innovative ideas from Corporate America that can set your practice apart. Learn more at ginnyhegarty.com/speaking.html
by Ginny | Dec 1, 2012 | General, Practice Leadership, Team Development
Someone once had the bright idea that anyone who brings a problem to the table must also bring a solution. The conventional wisdom was that it would focus people on solutions and avoids a gripe session, but the reality is this concept will shut your team down.
If you require a solution to every challenge, you risk never hearing the questions or finding the opportunity in the challenge. Stop requiring solutions; instead invite people to bring their concerns and their goals to you. When planning your next team meeting agenda, keep it simple; say, “Tell me where you are now and where you’d like to be. As a team, we’ll brainstorm the possibilities together.”
This team brainstorming strategy is a game changer… try it and see for yourself.
by Ginny | Aug 30, 2012 | General, HR Compliance, Practice Leadership, Practice Resources
 “I walked into a treatment room today to find my hygienist texting while she waited for me to do a hygiene check.” REALLY?
Yes, really! I get calls from doctors every month who are appalled that team members are texting, tweeting and facebooking in the treatment room and at the front desk rather than engaging patients. While it may seem like an egregious violation of trust, the fact of the matter is that most employees don’t see their behavior for what it is. Often they are oblivious, simply doing what they always do … unless and until you set guidelines to address cell phone use.
In our uber-connected world, many people are attached to their cell phones 24/7, even sleeping with a smart phone that is being used as an alarm. The only significant time during the course of the day when many people are disconnected and at risk of missing a call or text is when they are in the shower!
So, what’s an employer to do when this electronic habit interferes with productivity, engagement and business profitability? Your best defense is a good offense. Create, introduce and enforce a cell phone policy for your practice that speels out exactly when and where cell phones are permitted in your office and whether a ring tone, vibrate tone or silent is the required status during work hours.
*FYI: The courts are siding against employers to the tune of millions of dollars when their employees are involved in auto accidents while using electronic devices . If your team members run errands during work hours or call into your office when running late, protect yourself and your practice. Put a formal written policy in place >>>more to follow in future post<<<< |
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by Ginny | Jun 13, 2012 | General, Innovation, Practice Leadership, Practice Resources, Strategic Planning, Team Development
1. Communication (35%)
2. Immediate Manager (14%)
3. Valuing Employees (12%)
4. Trust (10%)
5. Culture (9%)
6. Satisfaction (8%)
7. Empowerment (5%)
8. Recognition (2%)
9. Development (2%)
10. Pay (1%)
