Zappoâ€™s, the Las Vegas based e-commerce shoe retailer’s site’s debut at No. 23 makes it the highest-ranking newcomer on the list of the 100 Best Companies to Work For in Fortuneâ€™s February 2009 Issue. Zappoâ€™s inspirational leader believes that his companyâ€™s core values are the reason for it’s success.
Job No. 1 is for all reps â€œto delight callers.â€ Also included in his Top Ten Commandments: Pursue Growth & Learning, Create Fun, Deliver â€œWow Through Serviceâ€, Be Humble, and Build Open and Honest Relationships Through Communication.
As Fortune Magazine says “Zappo’s Knows How To Kick It.” This is great advice if youâ€™re selling shoes or changing peopleâ€™s lives while providing great dental care.