If you’re like most people these days you have an iTunes account to purchase music and a PayPal account for Ebay purchases. Both require that you keep a credit card on file. You also leave your credit card on file when you make airline or hotel reservations, use a speed-pass at the gas pump or open a membership at Blockbuster video. It simplifies paying bills and saves time.
Offer your patients that same convenience when you accept assignment of their insurance benefits. Keep a preauthorized credit card on file and bill the patient’s credit card immediately for any balance remaining after benefits. You clear the account instantly and the patient doesn’t need to bother with bills. This is a win-win alternative to sending statements.